Brand strategy that speaks human.
The best brand teams never forget who they’re designing for. Not consumers. Not segments. People. The ones living full, complicated, human lives that no persona document will ever fully capture.
I've spent fifteen years doing this work across agencies, categories, and continents — from global CPG brands to arts institutions to the United Nations. The strategy that lasts isn't the cleverest one in the room. It's the one that's true. Clear enough for a creative team to build from. Honest enough that the people it's designed for actually feel it.
Good strategy makes people feel heard. Everything else follows.
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I'm a brand strategy director with 15+ years helping consumer brands figure out what they stand for and how to express it in the world. I work at the intersection of research, narrative, and design — turning complexity into clear strategic direction that creative teams and leadership can actually use.
Before launching Make Thoughts Things, I led strategy at Interact Brands, ThoughtMatter, and RoAndCo, and freelanced at Pearlfisher. I've partnered with founders, executives, and design teams across CPG, food and beverage, beauty, and retail — from high-growth startups to major global brands
Research & Insight Development
Qualitative research design & moderationQuantitative study design & partner managementAudience segmentation & persona developmentCategory & competitive analysis
Brand Strategy & Architecture
Brand positioning developmentBrand narrative & tone of voiceBrand & portfolio architectureNaming strategy & messaging frameworks
Creative & Concept Development
Creative brief developmentCreative territory explorationWorkshop design & facilitationConcept testing & validation
American Craft Council
Brooklyn Business Center
BUILT
Calbee
Canadian Club
Del Monte
Diamond Crystal
Downtown Music
Egglife
Grüns
Hewlett Packard
High Desert
MAC Cosmetics
Select Clients
Mars Petcare
Maruchan
Misfits Market
NBA 2K League
Neumann Kaffee Gruppe
New York Public Radio
Olyra
P&G Innovation
Poland Spring
PROMIX
Public Wise
Rally
Salt & Straw
Smarty Pants
Spacemilk
Sumitomo
Tacoma Arts Live
Target (Private Label)
Truvia
United Nations Development Programme
Waterboy
Yerba Buena Center for the Arts
Yes You Can!
Yoplait